Specifications Use only a 230 volt (single phase) or 230/400 volt (3 phase) AC, 50 hertz wall outlet that has a dedicated and properly grounded circuit. The minimum single-phase current is 10A. If possible, use a dedicated receptacle with a single socket. If the receptacle has two sockets, do not plug any other items into the other socket. The Mobile Connector is 6 metres long. Use an existing outlet or install a new outlet within approximately 4 metres of the vehicle’s charge port and at least 45 cm above the ground. The charge port is located on the side of the vehicle, behind a door that is part of the rear tail light assembly. Warning: Do not use an extension cord, a multi-outlet adapter, a multi-plug, a conversion plug, or a power strip to plug in the Mobile Connector. Charging Time Charging times vary based on the voltage and current available from the power outlet, subject to various conditions. Charge time also depends on ambient temperature and the vehicle’s Battery temperature. If the Battery is not within the optimal temperature range for charging, the vehicle heats or cools the Battery before charging begins. For the most up-to-date information on how long it takes to charge your Tesla vehicle, go to www.tesla.com/en_HK. Adapters The Mobile Connector has several adapters that allow it to be plugged in to most power outlets in your region. The specific adapters included with your Mobile Connector depends on your market region. The following is an example of available adapters: 5-pin IEC 60309 adapter (red) – provides 3 phase 230/400 VAC charging at 16A 3-pin IEC 60309 adapter (blue) – provides single phase 230 VAC charging at 32A Additional adapters are available for purchase. For details, go to: www.tesla.com/en_HK. Note: Illustrations in this document are for demonstration purposes only. General Information 4 Plugging In Note: Always inspect the Mobile Connector for damage prior to each use. 1. Ensure that the Mobile Connector’s adapter matches the outlet you want to use. For instructions on how to change the adapter, see Changing the Adapter. 2. Plug the Mobile Connector’s into the power outlet. The adapter should be fully inserted into the power outlet. 3. With your vehicle unlocked, press the button on the top of th 1. With the vehicle unlocked, press and hold the button on the Mobile Connector, wait for the latch to retract, then pull the Mobile Connector out of the charge port. Note: To prevent unauthorized unplugging of the charge cable, the vehicle must be unlocked or able to recognize a key nearby before you can disconnect the charge cable. Note: Instead of holding the button on the Mobile Connector, you can display the charging screen on the touchscreen (touch the battery icon at the top of the touchscreen), and then touch Stop Charging, then Unlock. Note: When the latch in the your Tesla vehicle’s charge port retracts, the Mobile Connector stops supplying power and you can safely unplug it from the car. 2. Unplug the Mobile Connector from the wall outlet. 3. Push the charge port door closed. Note: If your vehicle is equipped with a motorized charge port door, it automatically closes when you remove the charge cable. 4. Store the Mobile Connector in an appropriate location. For More Information For more detailed information on how to charge your vehicle (adjust charge settings, view charging status, etc.), refer to the charging section in your vehicle’s owners manual. How to Charge 6 Removing the Adapter To remove an adapter, push the button on the Mobile Connector’s charge cable and pull the adapter from its socket. Attaching the Adapter To attach an adapter, line up the adapter with the Mobile Connector’s charge cable and push until it snaps into place. Changing the Adapter Changing the Adapter 7 Status Lights and Reset Button Under normal conditions when charging is in progress, the Mobile Connector’s green lights illuminate sequentially and the red light is o. Identify problems by paying attention to these lights when plugging in. In some cases, you may need to press the RESET button located on the back. Resolving Faults Green Lights Red Light What it means What to do All lights streaming O Charging is in progress. Nothing. The Mobile Connector is successfully charging. Top light on O Power on. Mobile Connector is powered, but not charging, or scheduled charging is enabled. Make sure the Mobile Connector is plugged into the vehicle. O 1 flash Ground fault. Electrical current is leaking through a potentially unsafe path. This should automatically reset in 15 minutes. If not, ensure no one is touching or inside the vehicle, then press the RESET button. O 2 flashes Self check failed. Unplug the Mobile Connector from the vehicle and press the RESET button. Plug the Mobile Connector back into the vehicle. If the error persists, unplug the Mobile Connector from both the vehicle and the power outlet, then plug it back in. When plugging back in, Troubleshooting 8 Green Lights Red Light What it means What to do always plug it into the outlet first. O 3 flashes Contactor failed Unplug the Mobile Connector from the vehicle and wait 10 seconds. If the error persists, contact Tesla. O 4 flashes The ground assurance monitoring circuit has detected loss of ground Make sure the power outlet is properly grounded. Consider connecting to a dierent outlet. If uncertain, ask your electrician. O 5 flashes Sense circuit fault Make sure the Mobile Connector’s adapter is attached properly. O 6 flashes Thermal fault Consider charging in a cooler area, such as indoors or in the shade. O More than 6 flashes The Mobile Connector may need repair. Contact Tesla Service. O O Power lost Unplug the Mobile Connector and check that the power outlet has power.